Terms of Conditions
WELCOME TO VMK BEAUTY LOUNGE
- These terms and conditions outline the rules and regulations for the use of VMK Beauty Lounge Website
- VMK Beauty Lounge is located at: 16B/77_79 Ashley Street, Braybrook Victoria 3019 Australia
- By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use VMK Beauty Lounge’ website if you do not accept all of the terms and conditions stated on this page.
- The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and any or all Agreements: “”Client””, “”You”” and “”Your”” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “”The Company””, “”Ourselves””, “”We””, “”Our”” and “”Us””, refer to our Company. “”Party””, “”Parties””, or “”Us””, refer to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration or any other means, for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Australia. Any use of the above terminology or other words in the singular, plural, capitalisation, and/or he/she or they are taken as interchangeable and therefore as referring to the same.
FOR CLIENTS
Deposit
- We require a $100 deposit and is due within 24 hours of making the booking to secure your appointment.
- Please note that if your payment is not received within 24 hours, your spot will be cancelled automatically.
- This amount will be deducted from the total treatment price payable on the day of the procedure.
- The deposit is non-refundable.
- We accept payment by:
Cash
- Eftpos (1.3% surcharge Master Card, Visa )
- Bank transfer AfterPay, Zippay ( surcharge may be applied) Arrival
- AfterPay, Zippay ( surcharge may be applied)
- Arrival
Please arrive 10 minutes before your scheduled appointment.
- If you attend an appointment 15 minutes late from your scheduled appointment time, We may cancel the appointment and you will lose your deposit.
- Please kindly note children/ babies are not permitted to appointments unless attended by another adult due to lengthy treatment room procedures commencing.
- Rescheduling, Cancellations, Refunds
- If you become aware that you are unable to attend your appointment, rescheduling must be informed us at least 24 hours prior to your appointment, only can be rescheduled once to a different date/time and need to be re-booked within one month, otherwise, you will lose your deposit and any other future appointments will require another $100 deposit to secure your appointment.
- If an appointment needs to be rescheduled by us, we will provide you with a suitable date and time in accordance with the next available date on our calendar or we will provide clients with the option for a refund if the date and time are not suitable to your schedule.
- After your deposit, if you want to cancel the appointment, your deposit fee is non-refundable.
- Your deposit can not be transferred to another person, and can not be used for any products.
- No refunds will be given for any reason with no show. Concerns
- Our cosmetic tattoo services need 2 sessions to complete the procedure.
- If you are unhappy with a treatment, you must contact us within 7-10 days of your initial appointment to discuss your concerns and any adjustments only can be fixed to your concerns after 4 weeks with no cost. Any concerns after 7-10 days, we will not be responsible for any concerns after 7 days.
Touch up
- The 1st touch-up session might be booked within 4-6 weeks ( Price: $150). There will be an additional cost after 6 weeks ( Except tattoo removal
Concerns
- Our cosmetic tattoo services need 2 sessions to complete the procedure.
- If you are unhappy with a treatment, you must contact us within 7 days of your appointment to discuss your concerns and any adjustment can be fixed to your concerns after 4 weeks. we will not be responsible for any concerns after 7 days.
Touch up
- The 1st touch-up session might be booked after 6 weeks to 3 months of your initial session (Price: $50)